# Limited by house load

**URL:** https://community.evnex.com/t/limited-by-house-load/767
**Category:** Bugs and Feature Requests
**Created:** [30 July 2026 10:54 UTC](https://community.evnex.com/t/limited-by-house-load/767 "2026-07-30T10:54:18Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![LPY59](https://avatars.discourse-cdn.com/v4/letter/l/a183cd/32.png) [@LPY59](https://community.evnex.com/u/LPY59)
#### Post date: [30 July 2026 10:54 UTC](https://community.evnex.com/t/limited-by-house-load/767/1 "2026-07-30T10:54:19Z")

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Hi there, we have an Evnex core. In the past few days we could not get the charger to work, either in scheduled charging nor charge now. A message pops up as “Limited by House Load” but the charger is working at 0kwh and the house isn’t running on large voltage at all. The charger worked about 2 weeks ago. Can you please advise solution to this?

 ![IMG_2224](https://canada1.discourse-cdn.com/flex030/uploads/evnex/original/1X/fc268066d7f5b829ce3add89cadb985cc51e4120.jpeg)

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### Author: ![TomRose](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.evnex.com/tomrose/32/40_2.png) [@TomRose](https://community.evnex.com/u/TomRose)
#### Post date: [30 July 2026 21:30 UTC](https://community.evnex.com/t/limited-by-house-load/767/2 "2026-07-30T21:30:33Z")

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Sorry to hear you’re having trouble. Could you please send an email to [support@evnex.com](mailto:support@evnex.com) letting them know your serial number so that we can look at the logs and advise a solution?

Kind regards,

Tom