"Please use the following code in the Evnex app to activate your account" - no where to enter it

Mobile App
1

As per title, got the email, but nowhere in the android app to enter an activation code.

Also either move the QR code somewhere accessible or add the option to flip to the front camera, incredibly awkward to scan from below.

2

And now when I try to scan again, it tells me “This charger has already been setup with an account”

3

Hi Lindsay,

It looks like your account is already linked to the charger.

Can you please email support@evnex.com with your charger’s serial number (located on the bottom of the charger next to the QR code) so we can look into this for you?

Thank you for your help.

1 Like
4

Resolved via phone support, thanks.